Lack of recognition in the workplace can ruin employee morale, causing them to disengage from their roles. In the healthcare industry, where every second matters, this issue becomes even more pressing.
Healthcare professionals are under constant pressure to deliver exceptional care. They work tirelessly, navigating urgent procedures and managing a steady flow of patients. In this demanding atmosphere, many find themselves overworked and undervalued.
Smaller facilities, with just 80-90 employees, face tough challenges the most in this regard. Limited staff, heavy workloads, and the absence of formal recognition programs further dampen motivation and morale.
Fatima, a dedicated clinic manager at a medical facility in the UAE experienced this firsthand. Discover how she transformed employee productivity and morale by implementing a comprehensive reward program for recognizing her employees.

Employee dissatisfaction leads to high turnover
Fatima was aware that her staff was overworked. From the front desk receptionists to the nurses, everyone was stretched thin. The patient load kept growing, and it was almost impossible to be able to hire the right person for such sensitive roles in patient care.
What shook Fatima was that on a certain salary day, three members of her core workforce gave out a two-week notice. Fatima was in a fix as replacing them within two weeks was nearly impossible.
The healthcare industry requires people who are seriously devoted and know their job well. And getting such people within such a short time is impossible.
Seeking answers, Fatima went to Amina, an elderly nurse working with the facility for most of her life. She was not only a senior nurse but was also a mentor and confidant of Fatima.
When Fatima shared her concern with Amina, Amina mentioned that the employees here love their work and are fully dedicated to serving the patients. However, the major concern was that they did not get any recognition for the efforts they made. It not only added to their frustration but also made them exhausted and dissatisfied.
Amina admitted that she had noticed the growing dissatisfaction among the staff for quite a while but hesitated to speak up.
While the staff were occasionally thanked during morning meetings, there were no structured or tangible ways to reward and recognize their hard work.

Fatima felt overwhelmed and helpless. The sudden resignations of her core team left her anxious and uncertain, as she faced the daunting task of replacing experienced workers on short notice.
Fatima realized that her team needed to feel valued and appreciated, not just in words but through meaningful, consistent actions. However, with the clinic's growing demands and her packed schedule, she wouldn’t be able to do it alone. She needed a structured, scalable solution to address this critical issue before it was too late.

Presenting Pravici RnR, the unified rewards & recognition platform
While desperately searching for a solution, Amina told her about Pravici - a unified platform to streamline the clinic’s recognition programs. Right away, she decided to bring it up in the next meeting with the management. In the next few weeks, they implemented Pravici’s rewards and recognition platform and tailored programs that met her clinic’s unique needs, driving motivation and fostering a culture of appreciation.

Pravici’s comprehensive process of recognizing and rewarding employees makes the entire process seamless. Earning points to redeeming them, the whole process comes under one solution.
Pravici RnR boosts engagement along with peer-to-peer recognition, gamification, and rewards.
Pravici RnR flawlessly integrates with collaboration tools like Slack and Teams, ensuring effortless peer-to-peer recognition.
Additionally, Pravici’s reward redemption process is seamless. Employees can choose their rewards from online and offline stores of more than 200 merchants.
After implementation, Fatima observed a significant change within weeks of launching Pravici RnR. Staff were actively engaging with the system, sending and receiving recognition.

The first signs of transformation were seen in a few employees who had been disengaged for months. Half of the employees who had been ready to leave were now actively recognizing their colleagues for their hard work, and their energy was revitalized.
Enhance employee engagement with Pravici RnR
Fatima’s story mirrors the challenges faced by many small to mid-sized healthcare facilities across the UAE.
Pravici’s unified RnR platform addresses the specific challenges faced by healthcare organizations like Fatima’s, where employee engagement, safety, and retention are critical.
In environments with high turnover and overworked employees, Pravici helps to increase employee engagement by offering instant, customizable rewards that employees truly value. With over 200 popular merchants available for award redemption, employees can select tangible rewards that cater to their personal preferences, making the recognition feel more impactful.

Learn how Pravici RnR can help your healthcare team thrive like Fatima. Get started today!
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