While hybrid work has become the norm in a post-pandemic world, companies face new challenges in managing, recognizing, and retaining talent in this blended environment. A key driver of high attrition in hybrid setups is employee disengagement, often stemming from a lack of recognition and connection.
According to Gallup, only 32% of U.S. employees feel engaged at work, and a significant 59% say they receive inadequate recognition in hybrid environments. Not only does it impact their productivity, but also affects their retention.
Research also shows that employees who receive proper recognition are more productive, engaged, and likely to remain with the company long-term. Yet, for fast-growing startups, providing timely recognition can be challenging due to rapid expansion and limited management resources. Without a structured recognition system, employees can feel overlooked, leading to underutilized talent and increased turnover risk.
This was the challenge faced by Andy, a new remote hire in a fast-growing tech startup. Despite her strong background, Andy’s productivity and engagement began to drop after her initial weeks. And, here's how the leadership team addressed this issue and helped turn things around for Andy and the company.
From Enthusiasm to Isolation: The Remote Work Dilemma
Andy had joined remotely, bringing strong credentials and a wealth of experience, eager to make a difference in the fast-paced startup environment. She looked forward to applying her skills, connecting with her team, and contributing to the company’s growth.
However, as days passed, Andy began to feel increasingly lost and disconnected from her work and colleagues.
She struggled to connect with her manager and team beyond routine meetings. Vague emails and feedback without actionable guidance left her feeling isolated and uncertain about her role. Despite her skills, the lack of support and camaraderie made her question her value in the company.
A Promising Start Turned Disconnected
The HR team grew concerned as they reviewed Andy’s quarterly performance data. It didn’t reflect the promising start she had brought to the company. She had joined with solid credentials, a wealth of experience, and a real drive.
It was unusual for her to be disengaged and unproductive now!
The HR representative reached out to Andy’s manager for insights. What they heard was concerning. Her team and clients were thrilled with her contributions but this feedback had actually never reached her.
Her manager admitted that, with his packed schedule, he had not been able to prioritize passing along client feedback or acknowledging Andy’s achievements. The need to recognize one of his valued team members had fallen by the wayside in the midst of endless demands.
For Andy, this lack of acknowledgment had created a hidden rift. She was putting her best foot forward, yet receiving no validation or direction in return. Her clients were impressed, but she had no idea. It left her feeling invisible and even contemplated quitting to find a more valued role in another company, perhaps.
This wasn't just unique to Andy!
Most remote and hybrid employees were struggling with similar feelings of disconnection without timely recognition and leading the company to risk losing valuable talent.
This was the wake-up call!
It was time to fix the communication gap and actually put some structure around how they recognized employees—before it started messing with team morale and causing people to leave.
Pravici RnR Program Brings Recognition to Remote Teams
Recognizing the need to support employees like Andy, the HR team explored Pravici’s comprehensive RnR program. Pravici’s SaaS-based platform provided real-time feedback, automated recognition, and personalized rewards, crucial for a high-growth startup in a hybrid work environment.
Incorporating Pravici allowed remote employees like Andy to feel seen, valued, and motivated, while also fostering a more connected, engaged, and productive workforce across the company.
Build a Connected, Motivated Team with Pravici
Pravici’s RnR platform significantly impacted Andy and her team, turning recognition into real, tangible rewards.
End-to-End Recognition & Rewards: Pravici allows employees to gift, receive, and easily redeem points for eGift cards and products, making recognition meaningful.
Multiple RnR Programs: Pravici enables companies to run various recognition programs across departments, catering to diverse needs.
Unique Multi-Value Point System: The platform offers flexible point values, ensuring personalized and relevant rewards for each employee.
200+ Merchants for Redemption: Employees can choose from over 200 merchants, offering plenty of redemption options.
Custom Admin Controls: Pravici provides admins with tools to manage reward programs, track performance, and create personalized offer engines.
The consistent recognition transformed her experience at the company, making her feel valued and motivated once again. With Pravici, companies can foster a more engaged, motivated workforce through personalized, impactful recognition.
Looking to foster a more connected and engaged remote workforce with regular appreciation?
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